![]() Please do not put your personal mail in a department mail box Mail Services is prohibited by law from picking it up: Personal mail can be dropped off at the USPS Mail Services can provide different types of return labels and label holders for many delivery services. Ensure that your package includes the delivery service’s return label, filled out in their preferred method.Unfortunately, Mail Services cannot provide boxes. Mail Services recommends that you cross-tape the package, twice. Ensure that your package is properly packed and taped.Provide your phone number and a pick-up time to the delivery service if they are retrieving their package directly from you.Mail Services will automatically be notified if you arrange to return a package via eShipGlobal. Staples may require you to place another order if you need a replacement for the item that you are returning.ĭelivery Service (DHL, eShipGlobal, FedEx, UPS, etc…): Please contact Receiving ( / 972.883.2779) if an airway bill was provided with your package. Staples: Please contact Staples when you need to return one of their items, then contact Receiving ( / 972.883.2779). UTD Receiving is also not equipped to store packages for more than 3 business days in our facility.įeel free to contact us if you have any questions about these policies. If you are expecting a delivery that weighs over 3,000 pounds, please contact the Move and Events team or an industrial moving company to arrange for delivery and installation. Unfortunately, we cannot accommodate deliveries that weigh more than 3,000 pounds. The post office brings express deliveries to Mail Services, so if you know that your express package is at the post office after 7:00 a.m., you can always contact the Richardson Post Office directly, to ask them to bring it to Mail Services.Īny mail received with an incomplete campus address will need to be opened by Mail Services in order to determine its correct Mail Stop. Please note that some delivery service web sites record this type of delivery as “attempted to deliver notice left”. If you are tracking a package and the delivery service reports that it was dropped off at the post office after 7:00 a.m., it will still be there -unless you paid for some sort of express delivery. from the Richardson Post Office, sorted at Mail Services, and distributed on the first mail run of the day. Mail is picked up every weekday at 7:00 a.m. International mail may require the use of a USPS Customs Form. Stamps are sold in the Visitor Center and University Bookstore ( VCB). Unfortunately, Mail Services must return any mail that is missing this information. Not having this information could cause problems at both Mail Services and at the post office. Addressing Outgoing MailĪll outgoing mail must have the University’s official name and return address All metered mail must also have the cost center of the department to be billed. Unfortunately, we must return any package with an incomplete address.Įnsure that your package always gets back to you if there’s a problem (room reassignment, etc…) by including a complete return address. A complete address consists of:įor example, a package meant for the Mail Services Supervisor would be addressed “ SB10 Robert Taylor”. Campbell Rd., Richardson, TX 75080Ģ860 Facilities Cir., Richardson, TX 75080Įnsure that your package gets to the right person by providing a complete address when you use inter-office mail. This will also happen on occasions when the presort delivery service is closed on a day when the University is open. If the University is open during any of the USPS holidays, Mail Services will operate normally, but your mail may not go into circulation until the next business day. Mail Services does not process mail on UT Dallas holidays. Requests to have packages or checks delivered need to be in the mailroom by 8:00 a.m. After that time the mail will be processed the next business day. ![]() Any mail placed in your department’s mail box by 1:15 p.m. Mail is normally picked up every weekday at 10:30 a.m. Please contact Robert Taylor ( / 972.883.2779) with questions about freight charges, eShipGlobal, or shipping. Shows that your item was delivered after 07:00 a.m., we will not receive it Please have your tracking number and address information on hand when you contact us. Mailing policies, procedures, or how to save money on postage. Please send your tracking number to and Staff:įeel free to contact Central Receiving and Mail Services ( / 972.883.2779) with any questions you have about tracking items, Please see your Residential Life Contact. Questions about mail service in University Commons or University Village?
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